All Systems Operational
Management Portal
Operational
API
Operational
Mobile Core Network
Operational
Data Connectivity
Operational
SMS Connectivity
Operational
Signalling Connectivity
Operational
Roaming Destinations
Operational
SFTP data stream
Operational
API data stream
Operational
eSIM for Consumer platform
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Data nodes and HSS Upgrade (stage 1) May 26, 2026 09:00-12:00 CEST
Dear customers
We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes (data nodes) and HSS.
During this activity, data sessions for some devices will be closed and re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at customer.care@bics.com.
We remain committed to providing you with exceptional service.
Posted on May 08, 2026 - 15:22 CEST
We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes (data nodes) and HSS.
During this activity, data sessions for some devices will be closed and re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at customer.care@bics.com.
We remain committed to providing you with exceptional service.
Posted on May 08, 2026 - 15:22 CEST
User Plane Function nodes Upgrade (stage 2) May 27, 2026 12:00-15:00 CEST
Dear customers
We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes.
During this activity, data sessions for some devices will be closed and re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at customer.care@bics.com.
We remain committed to providing you with exceptional service.
Posted on May 08, 2026 - 15:24 CEST
We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes.
During this activity, data sessions for some devices will be closed and re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at customer.care@bics.com.
We remain committed to providing you with exceptional service.
Posted on May 08, 2026 - 15:24 CEST
User Plane Function nodes Upgrade (stage 3) May 28, 2026 09:00-12:00 CEST
Dear customers
We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes.
During this activity, data sessions for some devices will be closed and re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.
We remain committed to providing you with exceptional service.
Posted on May 08, 2026 - 15:26 CEST
We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes.
During this activity, data sessions for some devices will be closed and re-established via other UPF.
This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.
We remain committed to providing you with exceptional service.
Posted on May 08, 2026 - 15:26 CEST