All Systems Operational

Management Portal Operational
API Operational
Mobile Core Network Operational
Data Connectivity Operational
SMS Connectivity Operational
Signalling Connectivity Operational
Roaming Destinations Operational
SFTP data stream Operational
API data stream Operational
eSIM for Consumer platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
API Uptime
Fetching

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

CGNAT upgrade in the USA, Ashburn.
Completed - The scheduled maintenance has been completed.
Oct 5, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 07:00 CEST
Scheduled - Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in the USA, Ashburn.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Sep 18, 14:43 CEST

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Roaming platform Upgrade (Day 4)
Completed - The scheduled maintenance has been completed.
Oct 1, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 09:00 CEST
Scheduled - Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.

This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.

Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.

In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.

We remain committed to providing you with exceptional service.
Sep 18, 14:55 CEST

Sep 30, 2026

Roaming platform Upgrade (Day 3)
Completed - The scheduled maintenance has been completed.
Sep 30, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 09:00 CEST
Scheduled - Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.

This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.

Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.

In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.

We remain committed to providing you with exceptional service.
Sep 18, 14:54 CEST
Maintenance works on infrastructure elements in Marseille.
Completed - The scheduled maintenance has been completed.
Sep 30, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 21:00 CEST
Scheduled - Dear Customers,
BICS will conduct planned maintenance on network infrastructure in Marseille, as part of our continuous efforts to ensure network stability and service reliability.
During this maintenance activity, we do not expect any impact on your services.
Sep 18, 15:03 CEST

Sep 29, 2026

Roaming platform Upgrade (Day 2)
Completed - The scheduled maintenance has been completed.
Sep 29, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 09:00 CEST
Scheduled - Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.

This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.

Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.

In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.

We remain committed to providing you with exceptional service.
Sep 18, 14:53 CEST

Sep 28, 2026

Roaming platform Upgrade (Day 1)
Completed - The scheduled maintenance has been completed.
Sep 28, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 09:00 CEST
Scheduled - Dear customers
We are going to perform a planned maintenance (upgrade) on our Roaming platform.
During this activity, data sessions for some devices will be re-established via other UPF.

This procedure should be seamless for your devices.
Please note that we will check the availability of your service after the maintenance window has passed.

Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.

In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team.

We remain committed to providing you with exceptional service.
Sep 18, 14:52 CEST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

CGNAT upgrade in Brussels.
Completed - The scheduled maintenance has been completed.
Sep 24, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:00 CEST
Scheduled - Dear Customers,
As part of our ongoing commitment to delivering best-in-class services worldwide, we will be performing an upgrade of our CGNAT infrastructure in Brussels.
During this maintenance activity, data sessions established via this node may experience brief interruptions of up to one minute.
Please be assured that our teams will closely monitor service availability throughout the maintenance window and immediately afterward to ensure service stability.
Sep 11, 09:58 CEST
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