Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 15, 2026 - 08:00 CET
Scheduled
Dear customers We are going to perform a planned maintenance (upgrade) on our User Plane Function nodes. During this activity, data sessions for some devices will be closed and re-established via other UPF.
This procedure should be seamless for your devices. Please note that we will check the availability of your service after the maintenance window has passed.
Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team. We value your partnership and appreciate your understanding during this essential maintenance period.
In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at customer.care@bics.com.
We remain committed to providing you with exceptional service.
Posted Jan 07, 2026 - 09:44 CET
This scheduled maintenance affected: Data Connectivity and Signalling Connectivity.