Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 22, 2026 - 22:00 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 20, 2026 - 14:25 CEST
Update
We will be undergoing scheduled maintenance during this time.
Posted Apr 20, 2026 - 14:22 CEST
Scheduled
Dear Customers, As part of our ongoing commitment to delivering best‑in‑class services to our customers worldwide, we will be performing planned maintenance on the SFT platform. Please note that during the maintenance window, mobility and usage events may be delivered with a delay of up to 50 minutes, within the time interval from 22:30 to 23:20 CET. Our teams will closely monitor service availability during the maintenance and once the window has completed to ensure normal operations are fully restored. In the unlikely event that you observe any abnormal behavior, please do not hesitate to contact our support team at customer.care@bics.com. Thank you for your understanding.
Posted Apr 22, 2026 - 22:00 CEST
This scheduled maintenance affected: Management Portal, SFTP data stream, and API data stream.