All Systems Operational

Management Portal Operational
API Operational
Mobile Core Network Operational
Data Connectivity Operational
SMS Connectivity Operational
Signalling Connectivity Operational
Roaming Destinations Operational
SFTP data stream Operational
API data stream Operational
eSIM for Consumer platform Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Maintenance works on infrastructure in Marseille. Feb 23, 2026 04:00-08:00 CET

Dear customers
As part of BICS’s ongoing commitment to network stability, BICS will perform a hardware upgrade on key infrastructure elements in Marseille.
No impact is expected for your traffic.

Posted on Feb 18, 2026 - 18:35 CET

Maintenance work on SFTP server. Feb 24, 2026 22:00-23:00 CET

Dear Customers,
Please be informed that SFTP service provider will be performing maintenance work on MFT server.
If you are using the SFTP feed for events or CDRs, you may experience delays in file transfers during the maintenance window.
After the activity is completed, all pending files will be resent.

Posted on Feb 19, 2026 - 08:28 CET

SIM for Things - New Release 26.1 Feb 24, 2026 23:00 - Feb 25, 2026 06:00 CET

Dear Valued Partner,

We are pleased to announce the release of version 26.1 of our SIM for Things Portal. This update brings several new features and enhancements.

Starting this year, we are adopting a new versioning format: the first two digits represent the year and the number after the dot represents the release count. For example, 26.1 is the first release of 2026.

You can find more details here:
• Release Notes: https://docs.sft.bics.com/sft/release-26-1-0-february-25-2026 and https://docs.sft.bics.com/sft/new-portal-branding-configuration
• Updated Documentation: https://help.sft.bics.com

For any question, please contact your Account Manager or your Customer Success Team contact person.

During the deployment no impact is expected and close monitoring is organised by BICS.

Posted on Feb 17, 2026 - 17:38 CET

Brussels B22 Data Center Power Work Feb 26, 2026 07:00-13:00 CET

Dear customers
As part of our continued commitment in providing the best in class services to our valued customers worldwide,
BICS will perform Power Works in our Brussels B22 data center.

No impact is expected and close monitoring is organised by BICS.

Posted on Feb 13, 2026 - 17:05 CET

Maintenance work on CGNAT Platform in Marseille. Feb 26, 2026 11:00-12:00 CET

Dear customers,

As part of our ongoing commitment to delivering best-in-class services to our valued customers worldwide, we will be performing a major upgrade on our CGNAT infrastructure in Marseille, with extension of public IP pool.

Please be assured that we will closely monitor service availability throughout and following the maintenance window.

Important Notice: This upgrade will result in changes to the public IP pools. If you have specific firewall rules configured to allow traffic, we recommend contacting BICS for further details and guidance.

Posted on Feb 19, 2026 - 17:57 CET
API Uptime
Fetching
Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026
Completed - The scheduled maintenance has been completed.
Feb 18, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 07:00 CET
Scheduled - As part of our continued commitment in providing the best in class services to our valued customers worldwide,
BICS will perform Power Works in our Marseille data center.

The activity will be split over 2 days:

* 16/02/2026
07:00:00 - 17:00:00

* 18/02/2026
07:00:00 - 17:00:00

No impact is expected and close monitoring is organised by BICS.

Feb 10, 17:21 CET
Feb 17, 2026

No incidents reported.

Feb 16, 2026
Completed - The scheduled maintenance has been completed.
Feb 16, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 07:00 CET
Scheduled - As part of our continued commitment in providing the best in class services to our valued customers worldwide,
BICS will perform Power Works in our Marseille data center.

The activity will be split over 2 days:

* 16/02/2026
07:00:00 - 17:00:00

* 18/02/2026
07:00:00 - 17:00:00

No impact is expected and close monitoring is organised by BICS.

Feb 10, 17:20 CET
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026
Completed - The scheduled maintenance has been completed.
Feb 9, 09:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 08:00 CET
Scheduled - Dear customers
We will execute Maintenance works on infrastructure in Brussels.

No impact is expected for your traffic.
Please note that we will check the availability of your service after the maintenance window has passed.

Should you have any questions or require further clarification, please do not hesitate to reach out to our 24/7 customer support team.

In the exceptional situation if you detect something abnormal please do not hesitate to contact our support team at customer.care@bics.com.

We remain committed to providing you with exceptional service.

Feb 4, 08:06 CET
Feb 8, 2026

No incidents reported.